With the increasing number of “good” offers from different virtual PBX services today, how will you know that you are being offered a good deal? Here is a checklist of the factors that contribute to a PBX system that will not only give you excellent service, but will also give you value for your money:
• A professional greeting. Your phone service represents your customer service, so you need to extend courtesy, professionalism and branding even in your voicemail greeting. A good cloud PBX system should include business features such as professionally recorded greetings that you can change anytime you need to.
It will make a lot of difference especially when all you can do is to record a message after a beep, similar to how your callers leave you a voicemail message.